Private Health Insurance & HICAPS in Subiaco, Perth
Perth Physio Precinct offers convenient on-the-spot private health insurance claiming through HICAPS for eligible physiotherapy and remedial massage appointments.
Bring your health fund card to claim your eligible rebate at the time of payment, with our reception team here to help make the process simple and straightforward.
Claim Your Private Health Insurance Rebates at Perth Physio Precinct
At Perth Physio Precinct in Subiaco, we make paying for your physiotherapy and remedial massage appointments straightforward. We offer on-the-spot private health insurance claiming through HICAPS, allowing eligible patients to process their health fund rebate at the time of payment.
If your private health insurance policy includes physiotherapy or remedial massage, you may be eligible to claim a rebate towards your appointment. Your rebate depends on your health fund, level of cover, remaining annual limits and the treatment provided.
Our reception team can help process your eligible claim, so you only need to pay the remaining gap after your rebate has been applied.
How Does HICAPS Work?
HICAPS is an electronic claiming system that allows eligible patients to process private health insurance claims at participating healthcare providers.
At Perth Physio Precinct, claiming is simple:
- Attend your appointment: Receive your physiotherapy or remedial massage treatment.
- Present your health fund card: Bring your current private health insurance membership card to reception.
- Process your claim: Our reception team will process your eligible claim through HICAPS.
- Pay the remaining gap: Your rebate is deducted from the appointment fee, and you pay the remaining balance.
If your claim cannot be processed electronically, our reception team can discuss the available payment and claiming options.
What Treatments Can I Claim Through Private Health Insurance?
Depending on your health fund and policy, you may be eligible to claim rebates for services at Perth Physio Precinct, including:
- Physiotherapy: Treatment for injuries, pain, mobility concerns and rehabilitation.
- Remedial massage: Treatment aimed at addressing muscle tension, soft tissue discomfort and related concerns, where covered by your policy.
- Other exercise-based services: Eligibility depends on the specific service provided and your health fund's rules.
Not every policy covers every treatment. If you are unsure whether your appointment is eligible, check directly with your health fund before attending.
How Much Will My Private Health Insurance Cover?
Your private health insurance rebate depends on your individual policy and the treatment you receive. Factors that may affect your rebate include:
- Your health fund and level of cover.
- Whether physiotherapy or remedial massage is included in your policy.
- Your remaining annual benefit limits.
- Any waiting periods or applicable policy restrictions.
- The type of treatment and the benefit payable under your policy.
Your health fund determines the rebate payable for eligible services. A gap payment may still apply if your rebate does not cover the full appointment fee.
To understand your likely out-of-pocket cost, contact your health fund to check your remaining benefits and the rebate available for your appointment.
What Do I Need to Bring to Claim Through HICAPS?
To help us process your private health insurance claim, please bring:
- Your private health insurance membership card, or access to your fund’s digital card if supported.
- Your appointment details, so our reception team can confirm the service being claimed.
Please ensure your membership is current and your policy includes the treatment you are receiving.
If your claim cannot be processed electronically or your card is unavailable, you will need to pay the appointment fee. We can provide an invoice or receipt for you to submit to your health fund for manual claiming, subject to your fund’s requirements and eligibility.
Frequently Asked Questions About Private Health Insurance & HICAPS
Can I claim private health insurance for physiotherapy in Subiaco?
If your policy includes physiotherapy and your appointment meets your fund's claiming requirements, you may be eligible to claim a rebate at Perth Physio Precinct in Subiaco.
Bring your health fund card so our reception team can process your eligible claim through HICAPS.
Can I claim private health insurance for remedial massage?
Some private health insurance policies provide benefits for remedial massage. Coverage depends on your fund, level of cover and the service provided.
Check with your health fund to confirm your eligibility before your appointment.
Do I need to pay anything after claiming through HICAPS?
Usually, you pay the difference between the appointment fee and your health fund rebate. This is known as the gap payment. Your out-of-pocket cost depends on your policy and the benefit payable for your treatment.
Can I use private health insurance and Medicare for the same appointment?
You cannot claim private health insurance benefits for the same service that is being claimed through Medicare.
If you are attending under a Medicare-funded arrangement, different billing rules apply.
Contact our reception team if you are unsure which payment option applies to your appointment.
What if my health fund card does not work?
If your claim cannot be processed through HICAPS, you will need to pay the appointment fee and contact your health fund about alternative claiming options.
How do I check my remaining private health insurance benefits?
Contact your health fund directly or check your fund's member app or online account.
Your fund can confirm your remaining annual limits, eligible services and the rebate available for your appointment.

